Privacy Policy

1. Who we are

Naturalnatural (privacy officer), Shop 3, Coastlands Shopping Town, 150 Rimu Road, Paraparaumu 5032, New Zealand. Email: callme@naturalnatural.world. Phone: +64 4 297 2022.

2. Information we collect

Contact details and messages; booking and payment information for services; technical data (IP address, browser type) if you consent to analytics cookies.

3. How we use information

To respond to enquiries, deliver services, issue invoices, improve the website (with consent), and comply with New Zealand law.

4. Privacy Act 2020 (New Zealand)

We collect information for lawful purposes connected with our functions, use it in ways you would reasonably expect, and protect it with reasonable safeguards. We do not sell personal information.

5. Retention

Contact records: up to 24 months. Financial records: up to 7 years for tax purposes. Analytics: anonymised within 14 months.

6. Overseas disclosure

Some providers may store data outside New Zealand. We take reasonable steps to ensure comparable protection where required.

7. Your rights

You may request access to and correction of your personal information. Contact us first. You may complain to the Office of the Privacy Commissioner: privacy.org.nz.

8. Cookies

See our Cookies Policy. You can change preferences via Cookie Settings on this site.